Deputy Front Desk Receptionist

Den Diamond Group · 📍 Palembang, Sumatera Selatan · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 7.000.000 per month
Den Diamond Group is seeking a dynamic and friendly Deputy Front Desk Receptionist to join our team in Palembang, Sumatera Selatan. In this role, you will be the first point of contact for our guests, ensuring a warm and professional welcome. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to provide exceptional service.

📋 Tanggung Jawab Pekerjaan

Greet guests with a warm and professional welcome.,Answer and direct guest inquiries and requests.,Handle guest check-ins and check-outs efficiently.,Manage front desk operations, including reservations and room assignments.,Assist with guest services such as room service, housekeeping, and concierge services.,Maintain accurate and up-to-date guest records.,Ensure compliance with hotel policies and procedures.,Provide excellent customer service and resolve guest concerns promptly.

🎓 Kualifikasi & Syarat

Minimum high school diploma or equivalent.,Previous experience in a front desk or receptionist role is preferred.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Familiarity with hotel management systems and software is a plus.,Ability to work well under pressure and in a fast-paced environment.,Positive attitude and a strong customer service orientation.,Fluent in English and Indonesian languages.

🛠️ Keahlian

Communication skillsCustomer serviceMultitaskingProblem-solvingTime managementAttention to detailBasic computer skills
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